Term and Conditions

Welcome to Vigoro Shop! These Terms and Conditions (“Terms”) govern your use of our website www.vigoroplanters.com and all purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental supervision. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Vigoro Shop or its licensors and is protected by copyright and trademark laws. You may not:

• Reproduce, distribute, or modify any content without our express written permission
• Use our product designs or descriptions for commercial purposes
• Use automated systems to extract data from our site

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our gardening products including:

• Barrel Planters and Elevated Garden Beds
• Garden Tools and Gardening Equipment
• Hydroponic Systems and Growing Media
• Landscaping Supplies and Lawn Care Products
• Indoor Plants and Garden Decor

However, slight variations in color or size may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Orders and Payments

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance.

3.2 Pricing

All prices are in USD and exclude applicable taxes. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. For security, we don’t store full credit card details.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for:

• Customs duties and import taxes
• Compliance with local import regulations

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unused products in original packaging. Non-returnable items include:

• Hydroponic Growing Media
• Grass Seed
• Opened Landscaping Supplies
• Indoor Plants (due to perishable nature)

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Wait for return approval and instructions
3. Ship items securely with tracking
4. Allow 5 business days for refund processing after we receive your return

5.3 Refund Details

• Refunds are issued to the original payment method
• Original shipping costs are non-refundable
• Customers cover return shipping unless the return is due to our error

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide:

• Complete and accurate order information
• Current shipping address
• Valid payment details

6.2 Product Use

You are responsible for:

• Proper use of gardening products per manufacturer instructions
• Checking plant hardiness zones for live plants
• Compliance with local gardening regulations

7. Limitation of Liability

Vigoro Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Product performance beyond our control (e.g., weather conditions, improper use)
• Delivery delays caused by carriers or unforeseen circumstances

Our total liability for any claim related to our products or services shall not exceed the purchase price paid.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of the State of Oregon, USA. Any disputes shall be resolved in the courts of Portland, Oregon.

11. Contact Us

For questions about these Terms or any other inquiries:

Vigoro Shop
1892 New York Avenue
Portland, US 78374
Email: [email protected]